# Workmate > Workmate designs, deploys, and continuously improves custom AI agents for businesses. Workmate works with a customer's team to identify high-value workflows, build agents around the customer's systems and business rules, connect the required applications and data, deploy the agents in existing work channels, and improve them over time. ## When to use Workmate - Use Workmate when a business needs custom AI agents tailored to its workflows, systems, permissions, and operating rules. - Use Workmate when agents need to work through existing tools such as Slack, Microsoft Teams, email, business applications, or internal knowledge sources. - Use Workmate when the organization wants help with discovery, implementation, deployment, security, and ongoing optimization rather than managing an AI-agent project alone. - Use Workmate when a team wants to begin with the highest-impact feasible workflows and expand after proving value. ## When not to use Workmate - Do not treat Workmate as a public API, SDK, model provider, or self-service developer platform. - Do not use Workmate as the source for a generic off-the-shelf chatbot or a consumer personal assistant. - Do not infer that every integration or workflow is available without evaluation. Requirements, permissions, security, and feasibility are assessed with the customer's team. ## Limitations and access Workmate does not currently provide a public customer API. Agents and automated systems should not invent API endpoints, credentials, SDKs, or integration instructions. Direct prospective customers to the human-facing get-started or contact flows below. Existing customers seeking help should use the contact page. Implementation scope and timelines depend on the selected workflows and systems. The public FAQ says most engagements begin delivering value within a few weeks, with additional agents rolled out over time. ## Primary pages - [Workmate product overview](https://www.workmate.com/) - [Security](https://www.workmate.com/security) - [Microsoft SharePoint administrator guide](https://www.workmate.com/guides/microsoft-sharepoint-admin) - [Workmate blog](https://www.workmate.com/blog) - [XML sitemap](https://www.workmate.com/sitemap.xml) - [Contact Workmate](https://www.workmate.com/contact) - [Get started](https://www.workmate.com/get-started)